Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress, an IHG Hotel

Food was great and staff were approachable. New hotel. There is a good Taco food truck just beside it.

We were there for a family emergency, the hotel is a block from the hospital. We extended our stay daily as the situation stabilized with my son at the hospital. The front desk was so helpful and printed out paperwork needed during my stay. They always greeted us when we walked through the front door and made us feel welcome.

The staff was very very knowledgeable. The lady at the front desk was super Miss Vanessa. I think her name was Vanessa. She was awesome. She had braids in her hair Coco brown complexion with glasses. Very nice young lady very respectful yes ma’am no ma’am.

We arrived earlier than check-in time and appreciated their willingness to allow us to check in a little earlier than typical check-in time. The atrium was very nice and a great place to enjoy breakfast each morning which was kept well stocked. Our room was nice and clean. The beds were comfortable.

The receptionist who was there when we got there was Amazing! She was friendly! And I needed sheets for sofa bed and she right away went and got sheets and then even took the pillows to our room. She answered my questions and was super friendly!